To act as the first point of IT support contact for customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements.
Apprenticeship Level 3
Occupation: Digital
Salary: £17,000 a year
This opportunity is sourced from the National Apprenticeship Service - select 'Apply for this apprenticeship' to view the full description, and apply if interested.